All the steps you need to get started and manage your My UTMB account.
Create your account
The first step in your My UTMB journey is to make sure that you have created your My UTMB account. You will need to verify your email address and then complete your personal information.
The personal information you use here will be used for future race registrations and linking to you past results, so please ensure that you use the same name as you would to register for a race.
Linking your account to your results and registrations
When you have finished creating your My UTMB account we try to match your personal information with existing runners in our race data base, if there is an exact match then a link will be made between your profile and these race results.
If this is your first registration with the UTMB World Series OR you have not yet finished any UTMB Index races then you will NOT have a runners page. No need to worry, this will be automatically created when you complete your first race or Register for the UTMB World Series.
Successful linking
You can check if your account has been linked by clicking on the My UTMB in the top right corner of the page or within your My UTMB dashboard. If you see the words view my profile or go to my public profile then it means the has been successful.
Manually request to link your profile to your results
If the link was not made then it means that the information in your account was not an exact match with any of the runners in our database and you will need to request to link your profile.
Navigate to the UTMB Index search and type in your name. Once you find a profile that you believe is yours, click on your name to see the race results associated to this profile.
Once your have verfified that the results are yours, all you need to do is click on the CLAIM MY RESULST PAGE button. This will send a request to our team and we will verify the claim. This will usually be done in 24hrs, please do not email us, we will validate your request as quickly as possible.
If you do not see the option to link your account, it means that this account is already attached to another My UTMB account. We verify all account links so it is very unlikely that someone else has attached themselves to your profile. It is most likely that you have already created a My UTMB account that is attached to your results. please contact us to help solve this problem.
Do you have multiple profiles?
You may also find your results are in multiple runners profiles.To solve this simply click on the CLAIM MY RESULTS PAGE for all the pages that contain your results.
If you have found one of your results in another persons page and do not want to claim all the results associated with this runner please send us a message via the contact form containing
- your email address,
- the URL of the runners page you want to claim from
- which result you want to claim.